Privacy Policy
1. Information We Collect
When you contact us or submit an inquiry through our website, we may collect personal information including:
- Name
- Email address
- Phone number
- Property location
- Project details
- Uploaded plans or reference images
- Budget range
- Preferred timeline
- Any additional information you choose to provide
We may also automatically collect technical information such as your IP address, browser type, device information, and website usage data through cookies and analytics tools.
2. How We Use Your Information
Your information is used to:
- Respond to your inquiries.
- Prepare customized project quotations.
- Deliver our architectural visualization services.
- Communicate throughout your project.
- Improve our website and customer experience.
- Comply with legal obligations where applicable.
We only collect information that is reasonably necessary to provide our services and operate our business.
3. How Your Information Is Stored
Information submitted through our website is stored using secure business systems and cloud-based services managed by AAIM Visuals.
Access to personal information is limited to authorized personnel and trusted service providers who require it to perform their responsibilities.
We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, or misuse.
4. Sharing Your Information
AAIM Visuals does not sell, rent, or trade your personal information.
Your information may only be shared:
- With trusted production team members or contractors involved in delivering your project.
- With service providers who help us operate our business.
- When required by applicable law or legal process.
- To protect the rights, property, or safety of AAIM Visuals or others.
All third parties are expected to handle your information responsibly and only for the purposes necessary to deliver our services.
5. Cookies & Analytics
Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance the overall visitor experience.
Analytics information may include:
- Pages visited
- Time spent on the website
- Browser type
- Device information
- General location data
This information is collected in aggregate and is not used to personally identify visitors.
You can manage or disable cookies through your browser settings at any time.
6. Data Retention
We retain project-related information only for as long as reasonably necessary to provide our services, maintain project records, comply with legal obligations, or resolve disputes.
If you would like your personal information or project files removed, you may contact us and we will process your request where legally permitted.
7. Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to the personal information we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your personal information where applicable.
- Withdraw consent for future communications.
- Ask questions about how your information is processed.
We will respond to reasonable privacy requests in accordance with applicable law.
8. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external websites and encourage you to review their respective privacy policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be published on this page along with the revised Last Updated date.